The player from Connecticut experienced requested a withdrawal previous to distributing this criticism. Regrettably, his winnings hadn't been obtained still. The Issues Group had suggested him to attend for at least 14 days following requesting the withdrawal in advance of publishing a grievance.

This casino is Awful!! I are already waiting around a month plus a 50 percent to get paid! I keep obtaining the operate all-around from Every single consumer support agent. All my documents were verified and authorized. I used to be told I used to be paid on twelve/25/23 which wasn't genuine.

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The participant's withdrawal is delayed for a few days. The complaint was shut since the player obtained her income.

The player from Alberta experienced asked for a withdrawal two months prior but was dismissed via the casino's assistance staff Even with many electronic mail adhere to-ups. The participant verified that KYC verification was done and provided evidence of communication attempts.

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Following we intervened and invited the casino representative on the dialogue, the casino acknowledged the interaction problems and verified which the player's documents had been accredited and her account verified. In addition they pledged to boost their verification process to stop these kinds of challenges in the future. In spite of this, the player didn't verify receipt of her withdrawal and failed to respond to more communication, leading to the rejection from the complaint.

The participant from Arizona has requested a withdrawal below two months prior to distributing this grievance. Their money hasn’t been acquired still. The grievance was turned down as the participant failed to respond to our messages and queries.

The player from The us has requested a withdrawal more than two weeks before submitting this complaint. However, winnings haven’t been gained nonetheless. We rejected the complaint because the participant failed to reply to our messages and thoughts.

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